Support
Having trouble? We're here to help.
Reach out to us directly at support@fantasyfootballers.com and we’ll try to help you right away. You can also submit a support request via our contact form. If you have business inquiries, please click here.
Frequently Asked Questions
Our desire has always been to simplify the process for those that want to support the show. Having to rely on third-party websites was necessary for a while, but now we have the ability to handle everything in house which will lead to a much better user experience for the FootClan. We’ve also heard the requests to offer an “all-in-one” package which we now can offer with our Ultimate tier.
Yes, your subscription will automatically renew if not canceled prior to the renewal date.
Depending on the subscription you have (monthly or annual) your subscription will renew in either 30 days or 365 days from its start date.
We do our best to explain the differences between the tiers on our signup page. If you have further questions about the tiers, please reach out to our support email.
If you are within the specified refund window you can email us at support@fantasyfootballers.com and we’ll handle your refund request. Unfortunately we cannot process refund requests that are outside of the refund window due to the digital nature of our products.
Of course. Head over to UltimateDraftKit.com to purchase just the UDK or UDK+.
Nothing. Our goal has always been to simplify our products and services and handle everything we can in-house. Moving away from Patreon gives us much more control over how we present perks and tools to the FootClan and allows us to bundle more products together.
We offer a monthly subscription plan for this very reason.
Not currently, but we’re working on it!
The Ultimate Dashboard is our latest tool to help you dominate your league. This tool allows you to import your league and will compare your players to our rankings each week and recommend an optimal lineup. It will also look at available waiver wire players and suggest pickups for your team. This is like having one of us there, helping you week in and week out to dominate your league.
Since the Ultimate Draft Kit is a time sensitive product and intended for drafts and the upcoming season, it would not make sense to allow its use for a week or two and then let people downgrade. Our Ultimate Tier has always been intended as an “all-in-one” solution for people’s fantasy football needs from draft season through the championship. We still offer the stand alone UDK and a stand alone FootClan tier for those that don’t need/want everything. For those that do, the Ultimate Tier is where it’s at.
Yes, just like the base UDK or the UDK+ you will be able to purchase just the DFS Pass once the season starts. However the price of the stand-alone DFS Pass is the same as the UDK+, so you might as well buy the UDK+ and get the benefit of our other tools there as well right?
It depends on your needs as a fantasy football player. If you simply want to crush your draft, then the UDK may be all you need.
If you feel comfortable with drafting but want in-season tools and a week to week advantage over your league mates, then the FootClan subscription has you covered.
If you want the absolute best edge you can get on both setting the foundation for your season and crushing your opponents week to week then the Ultimate Tier is hands down